Bileto

Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

Fearures

• Manage your tickets (create, answer, manage their lifecycle) in a modern way (clear timeline, efficient lists, powerful search engine);
• Isolate your users and tickets in organizations;
• Finely manage roles and permissions;
• Create and answer to tickets by emails;
• Attach files to your messages;
• Login with LDAP;
• Track time, optionally through contracts;
• Import data from an external tool such as GLPI;
• Work in different environments (mobile and dark modes are available);