GLPI
productivity & management
Current version: 10.0.17~ynh1
Potential alternative to: Cherwell, Freshdesk, Ivanti, Peregrine Systems (AssetCenter), Remedy (BMC Software), ServiceNow
GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing.
Features:
- Inventory of computers, peripherals, network printers and any associated components through an interface, with inventory tools such as: FusionInventory or OCS Inventory
- Data Center Infrastructure Management (DCIM)
- Item lifecycle management
- Licenses management (ITIL compliant)
- Management of warranty and financial information (purchase order, warranty and extension, damping)
- Management of contracts, contacts, documents related to inventory items
- Incidents, requests, problems and changes management
- Knowledge base and Frequently-Asked Questions (FAQ)
- Asset reservation
